Support

Email support with your platform, app version, device model and a short description. Do not send passwords, full payment-card data or unnecessary personal data.

support@hometownfc.app

Purchases, withdrawal and guarantees

For a purchase issue, include the store, product and transaction reference. You may also use the store refund flow, but you can always contact us about statutory withdrawal or conformity rights.

Your privacy rights

For privacy requests, state the request and the relevant email or pseudonymous identifier. We may request proportionate proof of identity and normally respond within one month.

privacy@hometownfc.app

Consumer help

Contact support first. Belgian consumers may also use ConsumerConnect or the independent Consumer Mediation Service.